Legal
Terms & Conditions
Last updated: July 2025
By accessing our website kashmirtourpackages.travel and booking a tour with Stay Pattern, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Booking & Payments
- ›A minimum advance payment of 30-50% (depending on the package and travel dates) is required to confirm a booking.
- ›The remaining balance must be paid before or upon arrival in Kashmir, as specified in your booking confirmation.
- ›Payments can be made via Bank Transfer, UPI, Credit/Debit Cards, or payment gateways provided by us.
- ›All bookings are subject to availability at the time of processing the advance payment.
2. Cancellation Policy
- ›Cancellations made 30 days or more before the travel date: 10% of the total package cost will be deducted.
- ›Cancellations made 15-29 days before the travel date: 25% of the total package cost will be deducted.
- ›Cancellations made 7-14 days before the travel date: 50% of the total package cost will be deducted.
- ›Cancellations made less than 7 days before the travel date or No Show: 100% of the total package cost will be deducted (No Refund).
- ›Flight ticket cancellations (if booked through us) are subject to airline cancellation policies.
- ›Refunds will be processed within 7-10 working days after receiving a written cancellation request.
3. Pricing & Amendments
- ›Prices are subject to change without prior notice due to fluctuations in hotel tariffs, transportation costs, taxes, or government regulations.
- ›Any amendments to the confirmed itinerary requested by the guest may incur additional charges and are subject to availability.
- ›If a booked hotel becomes unavailable, we will provide an alternative accommodation of a similar category and standard.
4. Tour Execution & Unforeseen Circumstances
- ›We reserve the right to modify the itinerary due to unforeseen circumstances such as weather conditions, roadblocks, strikes, flight cancellations, or security reasons.
- ›Any additional expenses arising from such unforeseen circumstances (e.g., extra hotel nights, alternate transport) must be borne directly by the guest.
- ›No refunds will be provided for unused services (e.g., meals, sightseeing, hotel nights) if a guest cuts short their trip.
5. Guest Responsibilities
- ›Guests must carry a valid government-issued photo ID (Aadhar Card, Passport, Voter ID, Driving License) at all times.
- ›International travelers must carry a valid passport and Indian visa.
- ›Guests are responsible for their personal belongings. We are not liable for any loss, damage, or theft of luggage or valuables.
- ›Guests must adhere to the timings provided for sightseeing and transfers to ensure the smooth execution of the tour.
6. Limitation of Liability
- ›Stay Pattern acts only as an agent for hotels, transport operators, and other service providers.
- ›We are not liable for any personal injury, illness, death, loss, or damage to property during the tour.
- ›We are not responsible for any delays or alterations in the program caused by natural hazards, flight cancellations, accidents, breakdown of transport, weather, sickness, political closures, or any untoward incidents.
7. Jurisdiction
- ›These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
- ›Any disputes arising in relation to these terms or the services provided shall be subject to the exclusive jurisdiction of the courts in Srinagar, Jammu & Kashmir.